Teladoc Earns Esteemed HITRUST Security Certification

Validates Teladoc’s commitment to protecting sensitive protected healthcare information

PURCHASE, NY, August 11, 2017Teladoc, Inc. (NYSE: TDOC), the world’s largest and most trusted telehealth provider, today announced that it has earned Certified Status for information security by the Health Information Trust (HITRUST) Alliance, the nation’s preeminent source for establishing a common security framework for healthcare. With the HITRUST CSF Certified Status, Teladoc has received another third-party validation of its ability to meet healthcare regulations and requirements for protecting and securing the sensitive protected healthcare information (PHI) of its clients and members.

"The HITRUST CSF has become the most used information protection framework for the healthcare industry. As one of the dedicated healthcare organizations who have achieved this certification – not just through the self-assessment but through the rigorous CSF assessor process – Teladoc can provide its clients with the utmost confidence in this designation and the ability to maintain the best measures for data protection," explained Ken Vander Wal, chief compliance officer, HITRUST.

The six-month certification process required Teladoc to prepare 372 unique security controls for randomized testing by the Security Council in areas ranging from malware defenses to access control and security event monitoring. All areas required not just having the correct measures in place, but also the ability to demonstrate how they will be routinely monitored, measured and updated.

"Data security has always been a top priority and area of excellence for Teladoc, and now having completed the intensive process to earn the HITRUST CSF Certification, our clients can have even further assurance of our ability to protect their information," said Jeff Nadler, chief information officer, Teladoc. "This is another milestone in our continuing commitment to maintain the most rigorous and strongest framework for both privacy and security measures."

The HITRUST CSF Certification is the benchmark that healthcare organizations require to safeguard their PHI and measure the proficiency for information protection. HITRUST recently unveiled the ninth version of its security framework that incorporates information protection standards from multiple industries. This includes compliance with HIPAA and HiTech standards, addressing cybersecurity threats and vulnerabilities, data protection standards and physical security.

For more information about Teladoc, visit here.

About Teladoc, Inc.Teladoc, Inc. (NYSE:TDOC) is the largest and most trusted telehealth provider in the world. Recognized by MIT Technology Review as one of the “50 Smartest Companies”, Teladoc is forging a new healthcare experience with an innovative portfolio of virtual care delivery solutions. Currently, Teladoc serves more than 10,000 clients – from payers to providers to employers – and more than 20 million members who connect within minutes to Teladoc’s network of more than 3,100 board-certified, state-licensed physicians and therapists, 24/7. Teladoc’s services and solutions marry a highly engaging consumer experience with the latest in data and analytics, and a highly flexible technology platform. Teladoc has delivered more than 2.5 million medical visits for general medical, dermatology, counseling, psychiatry, sexual health, and tobacco cessation. For additional information, please visit

Media:Courtney McLeodDirector of Public Relations, Teladoc914-265-6789[email protected]

Alexandra PetersonGCI Health212-798-9916[email protected]