Teladoc Health Partners with Vivo to Improve Access to Quality Healthcare in Brazil

Largest telecommunications company in Brazil improves local population’s access to care with Teladoc Health’s virtual care platform and licensed clinicians

PURCHASE, NY May 12, 2021Teladoc Health, Inc. (NYSE: TDOC), the global leader in whole-person virtual care, today announced a new partnership with Vivo (NYSE: VIV, B3:VIVT3), part of the Telefónica Group, that will provide Brazilians with increased access to healthcare, specifically through the use of telemedicine.

The service, named Vida V Powered by Teladoc, is scheduled to launch next month and will be made available to any consumer in Brazil, including those who are not yet Vivo customers. Vida V is a digital health and wellness marketplace that will offer, among other solutions, telemedicine services to end customers and SMB companies in Brazil.

Vida V will be made available through a mobile app and will include medical consultations, wellness and health programs, pharmacy discounts and other benefits. Other features, new services and partnerships will be added to the platform over the next few months.

“Telemedicine has the potential to expand access to doctors and to the entire health system in Brazil,” said Christian Gebara, Vivo’s president.

This partnership deepens Teladoc Health’s relationship with Telefónica, announced in October of 2020 to improve access to care for consumers in Spain through a similar partnership with Movistar, the leading telecommunications provider in Spain also owned by Telefónica.

“Our partnership with Vivo further demonstrates our ability to enable healthcare access on a global level and have a positive impact in markets that traditionally encounter challenges in accessing healthcare,” said Carlos Nueno, president of international markets at Teladoc Health. “Innovative partners like Telefónica allow us to build and find new pathways to empower people across the world to live their healthiest lives.”

About Teladoc Health

Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience. As the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Ranked best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. For more information, please visit or follow @TeladocHealth on Twitter.

About Vivo

Vivo is the trademark of Telefônica Brasil, the leading telecommunications company in the country, with 96 million accesses (1T21). It operates providing wired and mobile telecommunications services throughout the country and counts on a complete and convergent product portfolio for B2C and B2B customers. The company is present in 4.600 cities with 3G network, over 3.800 with 4G, segment in which it is leader in market share, and over 1.900 cities with 4.5G network. In the mobile segment, Vivo has 79,6 million accesses and accounts for the largest market share of the segment (33.1%) in Brazil, according to quarterly balance sheet results (1T21). Driven by the constant innovation and high-quality services, Vivo is at the heart of a digital transformation, which extends the autonomy, personalization and real-time choices of its clients, putting them in charge of their digital life, with safety and reliability. Telefônica Brasil is part of Telefónica Group, one of the largest communications conglomerates in the world, with 345,4 million accesses and 43 billion euros of revenues in 2020. Aware of its responsibility to give back to society the trust received through the use of its services, the company runs Fundação Telefônica Vivo. Since 1999, this foundation has been working on educating the new generation, pointing out development ways for the country by applying innovation to education, entrepreneurship and citizenship, with different social projects in these areas.

Teladoc Health Media Contact:

Carolyn Edwards
[email protected]