Who We Serve

Health Plans

Teladoc Health helps health plans deliver an integrated, comprehensive virtual care experience for diverse member populations. Health plans are expanding virtual care services to provide convenient access, improve clinical quality, and deliver an exceptional care experience to members while creating value for commercial, Medicare, and Medicaid plan sponsors.



Meeting the needs of Medicare and Medicaid populations

According to the 2019 AHIP (America’s Health Insurance Plans) Virtual Care Survey of Health Plans, payers are now turning to virtual care to make healthcare accessible and affordable for Medicare Advantage and Medicaid populations. Teladoc Health’s proven approach scales to provide high-quality comprehensive virtual care to more members. Virtual care helps health plans expand access, simplify the member experience, improve health outcomes, and enhance quality measures to succeed in today’s environment.


Member engagement drives utilization

At Teladoc Health, we believe that member engagement is our responsibility. Accelerating the adoption of virtual care requires a consistent, proven member communications program that drives awareness, trial, and ongoing utilization. We collaborate with each of our health plan partners to customize member engagement programs to meet the needs of unique populations. In fact, we help clients realize success with member engagement by delivering four times the utilization over industry average.


Increasing access to behavioral healthcare

Nearly 1 in 5 adults experiences mental illness in a given year and many lack access to care. For people with chronic conditions, the impact is significant: Healthcare costs for individuals with a mental health condition are three times higher than for those without. In a recent survey, more than 70% of health plans indicate they are investing in virtual behavioral healthcare to address these needs. Teladoc Health helps members get the care they need, on their terms, to achieve support and relief.


Florida Blue: First health plan to sign on for integrated Teladoc-Livongo platform

"Beyond the pandemic, the expectations of the consumer experience and care delivery will be forever changed." said Pat Geraghty, President and CEO, GuideWell and Florida Blue.


Choosing the right trusted virtual care partner

Today, unsurpassed quality care is a #1 priority. That's why your virtual care partner must have the same rigorous oversight for patient safety and quality protocols as traditional care settings.


Helping members get the mental healthcare they need

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