Jefferson Health’s Strategies to Enhance the Telehealth Experience

"It's not about the technology, it's about the experience." This philosophy is at the core of Jefferson Health's approach to virtual care. In a session at Teladoc Health's Forum 2021 event, Dr. Judd E. Hollander, Senior Vice President of Healthcare Delivery Innovation at Thomas Jefferson University and Associate Dean for Strategic Health Initiatives at Sidney Kimmel Medical College, shared strategies to deliver high-quality virtual care that improves the patient experience.