SolutionsComplex Care

Complex Care

Expert guidance for making informed decisions about a diagnosis, treatment plan or surgery

Support people in their moments of need

Offer access to personalized support without the need for people to travel or spend time researching

Extend access to medical experts

Our network of recognized medical experts spans more than 450 specialties

Reduce unnecessary treatment

Expert advice enables people to make more confident care decisions, including choosing less invasive options when appropriate

The impact of virtual care

84% of people received an enhanced treatment plan
43% avoidance of unnecessary surgeries
95% adherence to experts' recommendations
$12K average savings across all cases
Teladoc Health data


Network of leading specialists

Experts in 450 subspecialities perform a thorough review of medical records

Individualized reports

Medical experts provide a tailored and comprehensive report with their evaluation and recommendations

Engagement support

Access to a wide range of marketing materials to promote Teladoc Health services to the people you serve


Learn how we're transforming the healthcare experience


Expert medical services experience

Expert medical advice no matter what conditon your members face.

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Member testimonial: Dan

Facing what seemed like an impossible medical decision, Dan turned to our medical experts and found a new path.

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Expert medical services

Our services provide expert guidance when members face complex medical decisions.

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An easier approach to complex decisions

Our approach helps build people's confidence when making complex medical decisions

Initiate Individual requests access to a case connection and connects via the app, web or phone
Assess Case physician gathers and reviews medical records, retests pathologies if needed and collaborates with other experts
Advise Physician aggregates findings and meets with the individual to review recommendations and provide guidance

Whole-person care doesn't stop here

Check out our other soutions that may be relevant to the people you serve

Mental Health

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Primary Care

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Specialty Care

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Feeling inspired?

Contact us to discover how Teladoc Health can add value to your organization

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